One app instead of many tools.
Stop paying for tool after tool. One Unstack subscription builds them into a single app. Need something new? Ask for a feature. You don't buy another tool.
Customer support
A custom alternative to Zendesk.
Zendesk is a customer-support suite covering ticketing, help center, and messaging. With Unstack, you get a version built to fit your business, as one app, for one flat price, live in 2 weeks.
Side by side.
| What changes | Zendesk | Unstack |
|---|---|---|
| Customer picture | ZendeskTickets apart from product data | UnstackSupport built into your app and data |
| Cost shape | ZendeskPer agent, plus add-ons | UnstackNo big upfront build. One flat price, with a working first version in 2 weeks |
| Fit to your process | ZendeskGeneric workflows | UnstackBuilt around your workflow, your fields, your rules, the way you work |
| Your stack | ZendeskOff in a support tool of its own | UnstackDoes this job and the rest of your tools, all in one app |
| New capabilities | ZendeskAdd-on apps | UnstackJust ask for the feature. Any feature, with no per-feature fees |
A typical fit starts on the Growth plan: an app for your customers, on web and mobile.
Compare plansWhere renting Zendesk hurts
- Tickets sit apart from your product data, so agents jump between tabs and copy-paste.
- The price climbs per agent, plus add-ons, as your support team grows.
- The workflows are generic. Real customization gets expensive.
- It's another tool bolted onto your app, not built into it.
What you get with Unstack instead
- Support built right into your product, with the full customer picture in one place.
- One app for support, the product, and the work behind it.
- One flat price, first version in 2 weeks, then any feature you ask for.
What you get, whatever you're replacing.
Made to fit your business.
Your workflow, your fields, your roles, your rules. An app built around how you actually work.
No big upfront build.
No huge project. No months of waiting. A working first version in 2 weeks. Then ask for any feature you want, with no per-feature fees.
Zendesk vs Unstack
If your support tool is cut off from your product, Unstack builds support right into your app, with the full customer picture, made to fit your business and live in 2 weeks.
Zendesk is a standalone support tool priced per agent. Unstack builds support into the same app as your product and your ops, so nothing is off on its own.
Build your Zendesk alternative.
Tell us what you need. We'll build you a version made to fit your business, as one app, live in 2 weeks, with no big upfront build.